KMS Technology

0.0%

2.0%

4.0%

6.0%

8.0%

10.0%

12.0%

Other

Multimedia

ERP

Decision support/AI

Workflow

Internet/WWW

Text search & navigation

Relational DB

Datawarehouse

Groupware

Document Management

Intranets

자료 : The Delphi Group, Inc., 1998 ; P. Village, “Knowledge Management software: Capturing the essence of know-how

and innovation”, Information Management Journal, Jul. 1999. 재인용